To Our Valued Customers,
As the novel coronavirus (COVID-19) begins to impact our community and daily lives, we wanted to share how Pirate Lab is addressing the current situation and the proactive steps we are taking to minimize any negative long-term repercussions to both our valued staff and customers.
As of Monday, March 16th, we have asked all employees to begin working from home rather than risking public and private transportation into our offices. We understand the importance of social distancing in times of a pandemic, and we are doing our part in helping slow the spread of COVID-19 to help limit the rapidly increasing burden to our local medical infrastructure.
Pirate Lab is a young, agile company and development of new products will continue to move forward during this brief pause of normal operations.
What does this mean for our customers?
Without on-site employees to ship orders, the ability to purchase items from Pirate Lab's online storefronts has been suspended. Any existing orders will be processed and shipped out before final closure of our offices. We understand that this suspension of normal operations will likely be an inconvenience to many of our customers, but we believe this is best way to ensure the health and safety of our employees and prevent long-term disruptions to our operations.
We appreciate your patience and understanding in these challenging times, but we feel confident that as a company and community, we can get through this together.